Prices / terms and conditions

Prices for rental furniture, service and support

So that you don't experience any surprises, we calculate each request individually. We offer you the right furniture with your desired service at the guaranteed best possible price. Send us your personal offer request via our website, by phone or by email.

We guarantee that every request for an offer will be answered within 2 hours (24/7)

For these reasons we would like to personally calculate the offer for you:

  • Most of our products get cheaper as the total quantity increases
  • The price varies depending on the days of use. However, you only pay for the actual working days!
  • Would you like to have the material delivered or pick it up from us?
  • Should the rental furniture be set up by our team, do you have helpers or a complete team on site?
  • Based on the total amount ordered, we also grant an individual volume discount
  • If you are a creative partner or an agency - you will also benefit from special conditions

We will put together your best offer for you!
For information by telephone, you can reach us on +41 (0) 52 242 77 22

Your Creativework team

 
AGB’s Creativework AG

We have developed internal quality standards so that your upcoming event becomes an unforgettable experience thanks to impeccable service. Nevertheless, it can happen that defects occur or that there is cause for complaint. In this case, it is important to resolve these discrepancies as quickly as possible so that you can still enjoy the event. Support us and report any deficiencies to the project manager or the responsible logisticians on site.

If your request is not met immediately, contact your responsible project manager in our office. We are at your disposal in every situation.

Rental furniture declaration

80% of all rental furniture is manufactured in our production facility in Switzerland (SWISS MADE).
 

Fire protection certification

A significant part of the rental furniture is partially or completely fire protection certified.

  • BS = fire protection certified / TBS = partial fire protection certified.
  • Fire protection certificates DIN EN 4102 T1 + 2 / B1 / CH 5.2 / 5.3.

Subject to incorrect certification. Compliance with the cantonal fire protection regulations is the responsibility of the tenant. Creativework AG expressly rejects any liability.


Transport and logistics

Based on experience, we advise you to have the high-quality rental furniture delivered by us.

So that no transport damage occurs, we have specially lined vehicles and our own well-trained, experienced transporters. Creativework reserves the right to refuse to transport sensitive furniture.

If you pick up the material yourself or have it picked up, please consider the following points:

  • In order to be able to provide your furnishings on time, we ask you to give us at least one working day's lead time
  • Include helpers for loading and transport
  • Come with a suitable vehicle (furniture transporter WITH LIFTING PLATFORM)
  • Have thick wool blankets ready to protect the furniture in the vehicle
  • Bring the original contract with you
  • We do not accept any liability for damage caused by transporting your own vehicle

 
General rental conditions Creativework AG

Basis: Swiss Code of Obligations

Contract duration:
The rent begins and ends in accordance with a separate rental agreement, shown as an order confirmation.

Payment:
The rent is to be paid at the beginning of the rental period. If the landlord agrees to pay by invoice, this must be paid within 10 days. A right to reminder and default interest is reserved. Creativework AG reserves the right to subsequently invoice the full amount of the discounts shown if payment is not made on time!

Deposit:Creativework AG reserves the right to demand a deposit from the customer for the duration of the lease for any damage and repairs that may arise

Insurance:The renter is fully responsible for the rental items, in particular for fire and water damage, theft and damage caused by improper use. It is advisable to take out insurance for this.

Offsetting of damages: In the case of repairs due to damage to the rental furniture, Creativework AG will charge new purchases, carpentry or painting work as well as other repair costs with a separate invoice. The same applies to the activities of our delivery and operating staff, which is charged according to our current hourly rate of CHF 120.00.

Extra work at off-peak times: Personnel deployments in off-peak times and on weekends are charged at CHF 150.00 per hour, the flat rate is to be paid in cash on site. Delivery / collection during off-peak times must be reported at least 24 hours in advance.

Storage & logistics employees: (Only for customers in connection with events). A storage space is pre-invoiced at CHF 160.00 / m2, the hourly rate for a logistics employee is 120.00 CHF including forklifts and equipment.

Transport & Logistics: Based on experience, we advise you to have the rental furniture delivered by us. So that no transport damage occurs, we have specially lined vehicles and well-trained, experienced transporters. Creativework reserves the right to refuse to transport sensitive furniture. If you pick up the material yourself or have it picked up, please consider the following points: - In order to be able to provide your furnishings on time, we ask you to give us at least one working day's lead time. Make sure to include helpers for loading and transport, and come with a suitable vehicle (furniture transporter WITH LIFTING PLATFORM). Have thick woolen blankets ready to protect the furnishings in the vehicle. Bring the original contract with you. We do not accept any liability for damage caused by transporting the vehicle ourselves. If the transport vehicle is unsuitable or protective material is missing, the furniture will not be handed over.

Unloading / assembly and dismantling: Assembly is not included in a flat-rate transport fee. Our transporter delivers the material to the agreed venue. A maximum of 1/2 hour is included for loading and unloading. Please ensure that, in addition to the project manager, there is also enough staff available for assembly / dismantling on site. We will be happy to provide you with additional staff for construction and dismantling work. This is billed by the hour. The start and end of the mission is the central warehouse in Attikon b. Winterthur. For long distances it is worthwhile to order your own staff, which can be booked regionally.

Entertains: Any defects are to be reported to the landlord immediately by telephone. The landlord will do everything possible to repair the damage as quickly as possible or to replace the defective rental material. If the defect cannot be remedied within a reasonable period of time or if no replacement material can be provided, the maximum rental amount for the material in question will be deducted. Under no circumstances can the tenant claim compensation.

Liability / fire protection regulations: Compliance with cantonal and proprietary fire protection regulations is a matter for the tenant. Creativework AG expressly disclaims any liability.

Duty : The rental items must be handled carefully and appropriately and must not be changed. The lessee is liable for all damages caused by improper use. Any repairs may only be carried out by the landlord. Creativework AG disclaims all liability in the event of material damage to the rental material and any personal injury or consequential damage to third-party property.

Ownership: The rental items are the property of Creativework AG and are left to the tenant for use at the agreed domicile. The lessee may not divest, pledge or re-rent the rental property and must refrain from any action that violates the property rights of the landlord. In the event of any attachments or retentions, the lessee is obliged, in the event of damages, to inform the management of the rental contract and to notify the landlord immediately.

Cancellation: Should the event be cancelled or postponed, or the confirmed services cancelled in whole or in part, the expenses incurred will be charged and a percentage of the confirmed order amount will be invoiced. The following approaches apply: Cancellation up to 10 days before the start of the conference: 50% of the order amount, all short-term cancellations: 75% of the order amount. If it is possible for the landlord to use the reserved material elsewhere on the cancelled dates, the corresponding amount will of course be deducted. If Creativework AG has already made preparations or other work that exceeds the cancellation costs, Creativework AG is entitled to charge the tenant for the actual expenses incurred.